Shipping, Warranty, Exchanges & Returns
Placing an Order
- Once you have selected all of your items for your order, click on the shopping bag icon at the top right-hand side of the screen.
- Enter any special instructions and notes, and click on "Checkout"
- Enter your Billing and Shipping information, as well as any coupons you might have, select your shipping options, and enter your payment information.
- Click on "Place Order"
You will be sent an order confirmation email immediately after placing your order.
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Return Information
30-day 100% satisfaction guarantee on Bumper Belts.
Warranty Information
1 Year Warranty applies to all our products.
Track my shipment - We ship to over 180 countries
You will be sent a live tracking number via email either the evening of your order date, or the following morning. Please do not respond to this e-mail; it is sent directly from our fulfillment center.
Our Guarantee
Return Form
Return Policy
- The following items are returnable: bumper belts, inflatable bumpers, and wash/travel pouches.
- For US orders, your return package must be post-marked within 30 days of receipt date.
- For International orders, your return package must be post-marked within 45 days of order date.
- The shipping charges of your original purchase are non-refundable.
- Rematee does not cover your return shipping costs. Insurance and delivery confirmation are not necessary but recommended. Rematee is not responsible for any returned products lost in transit.
- A "Returned Merchandise Authorization" number (RMA#) needs to be requested before any item can be shipped back.
We can not refund or exchange the following:
- Anti-Snore T-shirts
- Items post-marked over 30 days from the receipt date for US orders and 45 days from the order date for international orders
- Items returned without a valid RMA#
- Damaged items without original packaging